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Privacy Policy

Last updated: January 2026

Introduction

At Sambecky1, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Platform, you consent to the data practices described in this policy. If you do not agree with the practices described herein, please do not use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Delivery and billing addresses
  • Payment information (processed securely by our payment partners)
  • Account credentials (email and password)
  • Order history and preferences

Automatically Collected Information

When you use our Platform, we automatically collect certain information:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Browsing behavior and pages visited
  • Referring website or source

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing

To process and fulfill your orders, including shipping and delivery

Communication

To send order updates, promotions, and respond to your inquiries

Personalization

To customize your experience and show relevant products

Security

To detect and prevent fraud, abuse, and security threats

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who help us operate our business, including payment processors, delivery partners, cloud service providers, and analytics services.

Legal Requirements: When required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login status
  • Understand how you use our Platform
  • Show relevant advertisements
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our Platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data
  • Regular security assessments and updates
  • Access controls and authentication measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information:

Access

Request a copy of your personal data we hold

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal data

Opt-out

Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter. Transaction records are kept for legal and accounting purposes.

Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email: privacy@sambecky.com

Phone: +233 XX XXX XXXX

Address: 123 Main Street, Accra, Ghana