Privacy Policy
Last updated: January 2026
Introduction
At Sambecky1, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our Platform, you consent to the data practices described in this policy. If you do not agree with the practices described herein, please do not use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email, phone number)
- Delivery and billing addresses
- Payment information (processed securely by our payment partners)
- Account credentials (email and password)
- Order history and preferences
Automatically Collected Information
When you use our Platform, we automatically collect certain information:
- Device information (type, operating system, browser)
- IP address and location data
- Browsing behavior and pages visited
- Referring website or source
How We Use Your Information
We use the information we collect for various purposes, including:
Order Processing
To process and fulfill your orders, including shipping and delivery
Communication
To send order updates, promotions, and respond to your inquiries
Personalization
To customize your experience and show relevant products
Security
To detect and prevent fraud, abuse, and security threats
Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers: Third parties who help us operate our business, including payment processors, delivery partners, cloud service providers, and analytics services.
Legal Requirements: When required by law, court order, or government request, or to protect our rights, privacy, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us:
- Remember your preferences and login status
- Understand how you use our Platform
- Show relevant advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our Platform.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security assessments and updates
- Access controls and authentication measures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information:
Access
Request a copy of your personal data we hold
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal data
Opt-out
Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter. Transaction records are kept for legal and accounting purposes.
Children's Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: privacy@sambecky.com
Phone: +233 XX XXX XXXX
Address: 123 Main Street, Accra, Ghana